Terms of service

OVERVIEW

Welcome to Sajdah! The terms “we,” “us,” and “our” refer to Sajdah. Sajdah operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

Sajdah is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service, together with any policies referenced in them, explain your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence. If you allow any minor dependents to use the Services on devices that you own, purchase, or manage, you confirm that you have given your consent for them to do so.

When using our Services, including browsing our online store or purchasing our products or services, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.

You are responsible for making sure that all information you provide is accurate, current, and complete. You must also have the necessary rights to provide this information.

You are responsible for keeping your account login information secure and for all activity that takes place through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to provide accurate information and images of our products and services in our online store.

However, product colors and appearance may look different on your screen depending on the device you use and its settings.

We do not guarantee that the appearance or quality of a product or service you purchase will exactly match what you see on our website or meet your expectations.

Product descriptions may be changed at any time without notice. We may also discontinue products at any time and may limit the quantity of products available to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the products in your order. Sajdah reserves the right to accept or decline your order for any reason.

Your order is not considered accepted until Sajdah confirms it. We must receive and process your payment before your order is accepted.

Please carefully review your order before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation requests.

If we do not accept, change, or cancel an order, we will try to notify you using the email address, billing address, and/or phone number you provided when placing the order.

Purchases are subject to our Refund Policy [LINK].

You confirm that your purchases are for personal or household use and are not being purchased for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change at any time without notice.

The price charged for a product or service will be the price shown when you place your order and will be included in your order confirmation email.

Unless stated otherwise, displayed prices do not include taxes, shipping, handling, customs, or import charges.

Prices on our website may differ from prices offered in physical stores or by third-party websites or stores.

We may offer promotions from time to time. These promotions may have their own terms and conditions. If the terms of a promotion conflict with these Terms of Service, the promotion terms will apply.

You agree to provide accurate, complete, and up-to-date payment and account information for all purchases.

You must keep your account information updated, including your email address, payment information, and card expiration dates, so that we can process your orders and contact you when necessary.

You confirm that:

The payment information you provide is accurate and complete.
You are authorized to use the payment method provided.
Your payment provider will approve the charges.
You will pay all charges at the prices shown, including applicable shipping, handling fees, and taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays.

All delivery times provided are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we hand your order over to the shipping carrier, the title and risk of loss for the products pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services include trademarks, brands, text, images, graphics, product reviews, videos, audio, website designs, and other content.

This content belongs to Sajdah, its affiliates, or its licensors and is protected by applicable intellectual property laws.

You may use our Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without our prior written permission.

Nothing in these Terms gives you ownership or rights to Sajdah's, Shopify's, or any third party's patents, trademarks, copyrights, or other intellectual property unless specifically stated.

Unauthorized use of our Services may violate applicable intellectual property laws. All rights not expressly granted to you are reserved by Sajdah.

Sajdah's names, logos, product names, service names, designs, and slogans are trademarks of Sajdah or its affiliates or licensors. You may not use these trademarks without our prior written permission.

Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on our Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools offered by third-party companies as part of our Services.

We do not monitor, control, or have input into these third-party tools.

These tools are provided “as is” and “as available,” without warranties or guarantees of any kind and without endorsement from us.

We are not responsible for any issues, losses, or damages resulting from your use of third-party tools.

If you use any optional tools available through our website, you do so at your own risk. You should review and understand the terms and conditions provided by the relevant third-party provider.

We may introduce new features, tools, or resources in the future. These will also be considered part of our Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for reviewing or verifying the content, accuracy, or practices of third-party websites.

If you leave our website and visit a third-party website, you do so at your own risk.

We are not responsible for any loss, damage, or issues resulting from your use of third-party websites or from purchasing or using products, services, resources, or content from those websites.

Please review the policies and practices of third-party websites before making any transactions.

Any complaints, claims, concerns, or questions about third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sajdah is powered by Shopify, which enables us to provide our Services.

However, all sales and purchases made through our store are directly between you and Sajdah.

By using our Services, you acknowledge that Shopify is not responsible for any part of transactions between you and Sajdah, including any injury, damage, or loss related to products or services purchased from us.

You release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Sajdah.

SECTION 10 - PRIVACY POLICY

All personal information we collect through our Services is subject to our Privacy Policy [LINK].

Certain personal information may also be subject to Shopify's Privacy Policy.

By using our Services, you acknowledge that you have read and understood these privacy policies.

Because our Services are hosted by Shopify, Shopify collects and processes certain personal information about your use of our website to provide and improve the Services.

Information you provide may be transmitted to and shared with Shopify and third-party service providers. These companies may be located in countries other than your country of residence.

Please review our Privacy Policy [LINK] for more information about how Sajdah, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise send us ideas, suggestions, reviews, feedback, proposals, plans, or other content (“Feedback”), you give us a permanent, worldwide, royalty-free, sublicensable right to use, reproduce, modify, publish, distribute, and display that Feedback in any format and for any purpose, including commercial purposes.

We may use this Feedback to operate, provide, evaluate, improve, develop, and promote our Services and to fulfill our rights and responsibilities under these Terms of Service.

You confirm that:

You own the Feedback or have all necessary rights to provide it.
You have disclosed any compensation or incentives you received for providing the Feedback.
Your Feedback complies with these Terms of Service.

We are not required to keep your Feedback confidential, pay you for your Feedback, or respond to your Feedback.

We may monitor, edit, or remove Feedback that we believe is unlawful, offensive, threatening, defamatory, obscene, pornographic, or otherwise inappropriate, or that violates intellectual property rights or these Terms of Service.

Your Feedback must not violate the rights of another person or company, including copyright, trademark, privacy, or other personal or property rights.

Your Feedback must not contain unlawful, abusive, obscene, or defamatory material, or any virus or malware that could affect our Services or website.

You must not use a false email address, pretend to be another person, or mislead us or others about who submitted the Feedback.

You are responsible for the Feedback you provide and for its accuracy. We are not responsible or liable for Feedback posted by you or another person.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Sometimes our Services may contain typographical errors, inaccurate information, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate, at any time and without prior notice, including after you have submitted an order.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services directly or indirectly:

For any unlawful or malicious purpose.
To violate any applicable laws, regulations, rules, or local ordinances.
To infringe or violate our intellectual property rights or the rights of others.
To harass, abuse, insult, harm, defame, threaten, intimidate, or discriminate against our employees or any other person.
To provide false or misleading information.
To upload, download, use, or reuse material that violates these Terms.
To send spam, junk mail, chain letters, or other unwanted promotional messages.
To impersonate another person or organization.
To interfere with or restrict another person's use or enjoyment of our Services.
To engage in conduct that may harm Sajdah, Shopify, our users, or others or expose them to liability.

You also agree not to:

Upload or transmit viruses, malware, or other harmful code.
Reproduce, duplicate, copy, sell, resell, or exploit any part of our Services without permission.
Collect or track the personal information of others.
Spam, phish, pharm, pretext, spider, crawl, or scrape our website.
Interfere with or bypass the security features of our Services, our website, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account without notice if we determine that you have violated these Terms.

SECTION 14 - TERMINATION

We may terminate these Terms or your access to our Services, or any part of them, at any time and without notice.

You remain responsible for all amounts owed up to and including the date your access is terminated.

The following sections will continue to apply after termination:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that are intended to remain effective after termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information provided through our Services is for general information purposes only.

We do not guarantee that the information is accurate, complete, or useful. Any reliance you place on this information is at your own risk.

Except where Sajdah expressly states otherwise, our Services and all products offered through our Services are provided “as is” and “as available.”

We do not provide warranties or guarantees of any kind, whether express or implied, including warranties relating to quality, suitability for a particular purpose, durability, ownership, or non-infringement.

We do not guarantee that your use of our Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow certain warranty disclaimers, so some of these limitations may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sajdah, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify's affiliates will not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

This limitation applies whether the claim is based on contract, negligence, strict liability, or another legal theory and whether the damage results from your use of our Services or products purchased through our Services.

It also applies to claims related to errors or omissions in our content or any loss or damage resulting from content or products posted, transmitted, or otherwise made available through our Services, even if we were advised that such damages were possible.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sajdah, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and reasonable legal fees resulting from:

Your violation of these Terms of Service or any documents incorporated into them.
Your violation of any law or the rights of another person or company.
Your access to or use of our Services.

We will notify you of any claim for which you may be responsible. A delay in notifying you will not remove your responsibility unless the delay causes significant harm to your ability to respond to the claim.

We may control the defense and settlement of the claim at your expense, including selecting legal counsel. However, we will not settle any claim that requires you to perform non-monetary obligations without your consent, which should not be unreasonably withheld.

You agree to cooperate in defending any claim, including by providing relevant documents.

SECTION 18 - SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will still be enforced to the fullest extent permitted by law.

The unenforceable portion will be treated as separate from the remaining Terms.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

If we do not enforce any right or provision of these Terms, that does not mean we have waived that right or provision.

These Terms of Service, together with any policies or operating rules posted on our website or relating to our Services, form the entire agreement between you and Sajdah.

They replace any previous or current agreements, communications, or proposals between you and us, whether written or spoken, including previous versions of these Terms of Service.

Any unclear wording in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 20 - ASSIGNMENT

You may not transfer, delegate, or assign these Terms or any of your rights or obligations under them without our prior written consent.

Any attempt to do so without our consent will be considered invalid.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services will be governed by and interpreted according to the applicable laws and courts in the jurisdiction where Sajdah is headquartered.

You and Sajdah agree to the applicable venue and personal jurisdiction of those courts.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only.

They do not limit or otherwise affect the meaning or interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of our Terms of Service at any time on this page.

We may update, change, or replace any part of these Terms by posting changes on our website.

It is your responsibility to check our website periodically for updates.

Where required by applicable law, we will notify you about material changes and provide the effective date of those changes.

Your continued use of or access to our Services after changes are posted means that you accept the updated Terms of Service.

SECTION 24 - CONTACT INFORMATION

If you have questions about these Terms of Service, you can contact us at:

Sajdah.pk

Email: sajdah.pk@gmail.com

Address: Karim Market, Lahore